Katie Cardew Illustrations Ltd is solely owned and operated by Directors Katie Cardew & Emma Marsh.
Registered Office: 17a Mill Street, Oakham, Rutland, LE15 6EA
Trading Address is 17a Mill Street, Oakham, Rutland, LE15 6EA
Companies House Reg No: 11099351
At Katie Cardew Illustrations we are committed to protecting and preserving the privacy of our visitors when visiting our website or communicating electronically with us.
We do occasionally update this Policy so please do return and review this Policy from time to time.
Information we collect
In running and operating this website we may collect and process certain data and information relating to you and your use of this site.
This data and information is detailed below:
(a) Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.
(b) Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers for information (or requesting contact from us) or in making a purchase.
(c) Information provided to us when our visitors communicate with us electronically for any reason.
Please note that no personally identifiable information is recorded.
We may also use the cookies to gather information about your general internet use to further assist us in developing or web site Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.
From time to time we run campaigns to reach our existing client audiences on Facebook. Facebook makes use of a pixel code which sits on our website and acts similarly to a cookie in that it gives us information again of how people coming from Facebook to our website, are using our site. Any customer data that passes through the Facebook pixel is ‘hashed’ locally on the browser before it goes to the Facebook servers for matching. This hashing process turns your data into short encrypted messages that cannot be tampered with. They use these hashes to match pixel events with people on Facebook. Then Facebook deletes all matched and unmatched hashes immediately after the matching process ends. They do not collect or store any personally identifiable information on their servers.
The Facebook pixel also uses a secure https connection, so that any data transmitted from the browser is safely returned to their servers.
Use of your information
The information we collect is used for our own use in developing our website. In addition, we may use the information for the following purposes:
(a) To provide you with information relating to our website, products or our services that you request from us.
(b) To provide you with information on other products or services that we feel may be of interest to you.
(c) To meet our contractual obligations to you.
(d) To notify you about any changes to our website, including improvements, and service or product changes that may affect our website.
If you are an existing customer we may contact you with information about goods and services similar to those that you have expressed an interest in previously via our website.
If you are a new client, we will only contact you when you have provided consent and, only by those means, you provided consent for e.g. trade account email enquiry.
If you do not want us to use your data then you will always have the option to object to such use.
Storing your personal data
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
Commitment to Data Security
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We use encryption to protect your information contained in our customer list.
We use a firewall to protect against unlawful intrusion.
We limit access to your information on a “need to know” basis.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
No system can guarantee absolute security, just as the finest lock cannot guarantee physical security. However, we take every reasonable precaution to assure that your data is secure.
Disclosure of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to others companies for marketing purposes.
Privacy Contact Information
Email: [email protected]
Telephone: 01780 662800
Date of Policy Update: 10th May 2018